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Privacy Policy

Last updated 20 September 2026

Berry Swift Cleaning is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We take your privacy seriously and take measures to provide all visitors and users of Berry Swift Cleaning with a safe and secure environment.

Information We Collect

We collect the following types of personal information when you interact with our services:

  • Personal Details: Name, email, address, and/or zip code.
  • Job Inquiry Information: Details related to the service you are inquiring about (e.g., project specifications, service requests).

How We Use Your Information

We use your personal information to:

  • Process and respond to your service inquiries.
  • Communicate with you regarding the services we offer.
  • Improve our services and customer experience.
  • Send necessary transactional communications (e.g., service confirmations, receipts).

Text Messages (SMS) and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Mobile Information We Collect

When you provide your mobile number, we collect the number itself, the consent category you selected, and the date, time and page on which that consent was given. We retain this record so that we can demonstrate what you agreed to, and so that we send only the category of message you requested.

How We Use Your Mobile Number

  • Non-marketing (service) messages: booking confirmations, appointment reminders, housekeeper arrival updates, schedule changes, and follow-up after a completed visit.
  • Marketing messages: special offers, discounts, and service updates, sent only if you have opted in to that category.

Consent

Our booking and quote forms present two separate consent checkboxes, one for each category above. Neither checkbox is pre-selected, neither is required, and the form may be submitted with both left unchecked. Consent to receive text messages is not a condition of any purchase.

Message Frequency and Rates

Message frequency may vary. Service messages are triggered by activity on your booking, so the number you receive corresponds to how often we clean for you. Message and data rates may apply; any charge is determined by your mobile carrier and your plan. Berry Swift Cleaning does not charge you for messages.

Opting Out and Getting Help

You may opt out at any time by replying STOP to any message you receive from us. You will receive a single confirmation that you have been unsubscribed, and no further messages will be sent. The keywords END, QUIT, CANCEL and UNSUBSCRIBE are also honored. Reply HELP for our business name and contact information, or call (832) 900-3253.

Opting out of text messages does not cancel your cleaning service; we will contact you by phone or email instead.

Mobile Information Is Never Shared With Third Parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This restriction applies to every category of information sharing described in this policy.

We use a messaging provider solely to deliver our messages on our instruction. It is not permitted to use your mobile number for any other purpose. Delivery depends on your mobile carrier, and carriers are not liable for delayed or undelivered messages.

The full consent language is set out in our Terms of Service.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Data is securely stored in our AWS database.

Berry Swift Cleaning may set and access Berry Swift Cleaning cookies on your computer. Cookies are used to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.

When someone visits Berry Swift Cleaning we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of visitors to our website.

Data Security

We take data security seriously and employ various security measures to protect your personal information, including:

  • Encryption: All personal data is encrypted to ensure it is stored securely.
  • Access Control: Access to personal information is restricted to authorized personnel only.

Third-Party Data Sharing

We do not share your personal information with third parties. All data collected is stored securely in our AWS database and is only accessible by authorized personnel within our company.

Customer Rights Over Your Data

You have the right to:

  • Access the personal information we hold about you.
  • Correct or update your personal information.
  • Request the deletion of your personal information.

To exercise any of these rights, please contact us at admin@berryswiftcleaningco.com.

Changes to Our Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, the updated version will be posted on this page with the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at admin@berryswiftcleaningco.com.

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